Returns & Exchanges
At TheMotorSpa, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all hangtags are attached and the garment is in its original, unworn condition.
Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your return parcel.
Drop Off and Refund
Hand your package to the designated courier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing